© 2018 Laine and Lotus Fiber Co.

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 When are your shop updates?

Shop updates will occur one to two times per month. All shop updates are announced on Instagram several days prior to the update. Make suer you are following @laineandlotus to stay up to date on all shop information.

 When will my in stock items ship?

I aim to ship all in stock yarn within 3 to 5 business days via first class or priority mail. Maker gear takes a bit longer to process and ship. These items generally ship within 7 to 10 days.

 How are pattern purchases delivered?

All patterns are instant downloads. You will be able to download your pattern immediately after purchase from the thank you page. You will also receive an email with a link to download the pattern. The link will be available for 30 days after purchase, so be sure to download and save your pattern within that time frame.

 Do you offer wholesale?

I would love to work on a wholesale order with you! Please send me a message using the contact link in the menu, or email me at laineandlotus@gmail.com.

 My skein looks different than the one in the picture, why?

The beauty of hand dyed yarn is in it's uniqueness,. As stated in the descriptions, while I use the same recipes to replicate my color ways, skeins in different dye batches, and sometimes even those in the same batch, will have unique differences and variations of color. the product picture of the color way is a representation of the skein, but may not be the actual skein you are purchasing. I do my best to portray the colors of each skein as accurately as possible, however, actual colors may vary due to monitor settings and lighting. If you have any questions about a skein, please feel free to message me prior to purchase.

 What are Wildflower Skeins?

Wildflower skeins are skeins that are truly one of a kind! They could be first runs of a new color way, an experiment, or a color way gone rouge... whatever the case, odds are they will not be repeated. Once it is gone, it is gone, so if one catches your eye you might want to grab it while you have the chance.

 What if I need more yarn than you have listed?

if you are planning a larger project and are in need of more than the amount of a listed color way, please see my sweater quantity listing. I would be happy to create a quantity of yarn to suit your needs in a special dye session. The sweater quantity listing is a preorder for two or more skeins of the same color way. You can choose from more than 20 Available color ways, and five bases. Not all color ways are available on all bases, and some color ways may not be able to be replicated in sweater quantity. If there was a color way you wanted, but don't see it listed, please contact me. These skeins are dyed to order and may take 2 to 3 weeks to ship.

Please note, i am not currently taking orders for custom color ways. these orders would be for existing color ways in larger quantities.

 Is your yarn mulesing free?

Yes! All of my yarn comes from farms and companies that do not practice mulesing.